Certified mold inspections for your home

This is the first step a homeowner should take when in doubt that black mold exists in your home. A mold inspection will be able to tell you if you have mold in your home and what your next steps should be. If you can see mold in your home or suspect you have mold growth, get a certified technician to visit and do an inspection. At ProCare, all of our contractors and technicians are IICRC certified and follow best practice methods to guarantee you get honest and reliable information.

Quick response

We monitor our phone lines 24/7 and respond to all messages asap. We’ll schedule you for a same-day or next-day mold inspection so you don’t have to wait to restore your home.

Highly-skilled technicians

All of our technicians are IICRC certified. They are experts in the best mold removal practices and will be able to provide guidance for your next steps if they find mold. 

Accurate results

We always provide an honest and detailed explanation of your mold inspection results. We want you to have accurate information as you move forward.

Award-Winning Services

When you work with us, you’ll be working with our award-winning services. We have an A+ rating from the BBB and are top rated on many home improvement websites.

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in Chicago and the Chicago suburbs

Honest and Accurate Mold Inspections you can trust

Many companies will use an inspection to scare you into thinking the worst about your mold situation. This means they can raise the price on their estimate and scare you into paying more for a service you don’t need. At ProCare, all of our inspections are integrity guaranteed. We’ll tell you exactly what the situation is, and what you should do next. We’ll be able to recommend mold tests and perform expert mold remediation if you need it. All of our estimates are matched with a best price guarantee.

Award Winning Services

ProCare Restoration Inc. BBB Business Review

ProCare is a top rated vendor on HomeAdvisor

Frequently Asked Questions

What are your hours?

Our office hours are from 9am - 5pm, Mon - Fri. We also monitor the phones after hours in case of emergency situations. If no one answers, leave a voicemail. We will return your call within 24 hours, and nearly always sooner than that.

Will you work with insurance?

Yes, we will work with your insurance for the duration of your project.

Are your technicians certified?

All of our contractors are IICRC and IRI certified. All of our technicians have many years of experience working with IICRC and IRI approved methods.

What is IICRC?

IICRC stands for Institute of Inspection Cleaning and Restoration Certification.The IICRC has a specific set of standards developed to provide the highest quality of service. By adhering to these standards and completing the certification test, ProCare contractors and technicians are expertly qualified to provide the best, most effective restoration work.

I have a unique situation. Can you accommodate it?

If you have a unique situation you’re not sure we’ll be able to handle, give us a call. Based on your explanation and details we’ll let you know if we’re the right people for the job.

What does mold look like?

Depending on the type of mold you have, it can vary in appearance. Usually, mold looks either fuzzy or slimy and usually grows in patches. It can appear in a wide variety of colors, including blue, green, yellow, black, white, gray, and brown. Because there are so many different types of mold, it’s always best to have a professional mold specialist do an inspection and test for the specific strain.

What is black mold?

Black mold is a specific type of mold (Stachybotrys), and is caused by moisture, often from water damage, flooding, leaks, or something similar. It also produces toxins, which of course you don’t want to keep breathing in. While most people dread finding black mold, our technicians are experts at removing and remediating black mold.

What should I do if I think I have mold?

If you have black mold in your house, you want to address it immediately. It is the most toxic type of mold, and you don’t want to attempt to remove it yourself, as it often grows in places you can’t see.
Have a mold specialist come out to your house for an inspection. All of our contractors are IICRC certified to perform a mold test (either a strip test or air quality test) in order to identify the mold. We will provide you with a best price guarantee estimate for removing and remediating the mold within 48 hours. If you choose to move forward with ProCare, we’ll then remove and remediate the mold, backed by our 10 year warranty.

What if I see black mold in my house?

If you have black mold in your house, you want to address it immediately. It is the most toxic type of mold, and you don’t want to attempt to remove it yourself, as it often grows in places you can’t see. Have a mold specialist come out to your house for an inspection. All of our contractors are IICRC certified to perform a mold test (either a strip test or air quality test) in order to identify the mold. We will provide you with a best price guarantee estimate for removing and remediating the mold within 48 hours. If you choose to move forward with ProCare, we’ll then remove and remediate the mold, backed by our 10 year warranty.

How do I know if mold is toxic?

All mold has the potential to be toxic, since everyone reacts differently to different types of mold, which means that if you have mold growing in your house it needs to be removed. The good news is that most mold removal situations are very straightforward. Our technicians rely on facts and give truthful answers, estimates, and timelines. We don’t engage in fear-mongering tactics and won’t try to scare you for an upsell.

Do you clean vents or air ducts?

Yes, we can clean out dust and sanitize vents/air ducts if needed

What is bread mold?

When you do your own mold testing or air quality testing, you’ll often get told you have “bread mold”. This is a common term for mold that happens as a result of water damage. We can safely remove this mold and inspect the area to make sure the water damage wasn’t the result of a leak. We can also fix the water damaged area.

What is a visual mold inspection?

During a visual mold inspection, we will come to your home and inspect all requested areas. This can be a full house inspection, just one room, or certain areas--it’s up to you! We look for water damage and mold growth. Then, we’ll create an estimate based on the mold or water damage and evaluate how to fix it.

How do I know if it’s black mold?

There are a few key ways to determine if you have black mold growing in your home. Usually black mold:

  • Is black in color.
  • Grows in dark areas with little or no ventilation. You’ll often see it on walls and ceilings, in drywall, or in wood framing.
  • Grows in a wet area. This could mean moisture from a leak, humidity, or water damage.

If you’re uncertain about what type of mold is in your house, contact professionals for an inspection or to get a mold test.

How can you tell if there’s mold behind a wall when you can’t see it?

We use a moisture meter to see more “behind the scenes” that we can’t see with our eyes. Sometimes there is moisture behind a wall that we can’t physically see or feel, but it can cause problems. The moisture meter will be able to detect this.

Do you do asbestos testing?

No, we do not currently offer asbestos testing.

What mold tests do you offer and what is the process?

We offer several types of mold tests, and will perform the one best suited for your situation. We offer strip tests and air tests to test for mold presence. Each one has a different process, which you can read about here.

Here links to mold tests page with more detailed information on each test type.

Do you perform indoor air quality testing?

Yes, we perform indoor air quality testing to detect mold presence. Our air quality tests...

Do you do environmental testing?

No, we do not offer general environmental testing. However, we are able to test specifically for mold in the environment. If you are worried about mold, we highly suggest doing a specific mold test instead of a general environmental test. The cost for an environmental hygienist is extremely high, and often the mold is the culprit anyway.

What is the difference between environmental testing and mold testing?

Environmental hygienists test for a wide variety of factors (including type of odor in your home), while mold tests specifically for mold presence.

What is mold removal?

Mold removal is the process of removing mold from your home. It is a catch-all term for mold remediation and mold abatement, so it means mold will be removed and the location will be cleaned properly and professionally to prevent future growth. While mold removal with ProCare Restoration means we’ll address the source of the mold as well, this is not true of all companies. Some will simply remove the mold, but without fixing the cause the mold will likely grow back in the same spot.

What is mold remediation?

Mold remediation is a method that properly handles mold. Through mold remediation, we fully clean and sanitize the location to prevent future mold growth.

Can I clean mold with bleach?

This is a common misconception. You cannot remove mold by using bleach. If you try to, you could actually make your mold problem worse. Bleach can cause mold to release mycotoxins in the air, which can spread and start a new mold colony at another location in your home. So although visually bleach might seem to remove your mold, it will not actually remove it. You’re always best calling a professional who has the right tools to mitigate the mold.

What is mold abatement?

Mold abatement is the official term for preventing mold growth in the future. When we perform mold abatement services, we find the source of the mold and address it. This could mean fixing a leak, performing water mitigation, or filling a hole to prevent humidity build up. Once we find and remove the source of the mold, we’ll remove the mold itself, and you can rest knowing we’ve fixed the cause, not just the problem.

What is the difference between mold remediation, mold removal, and mold abatement?

All three of these terms are used to describe the same process: removing mold from your home and properly sanitizing the area to prevent future mold growth.

If you see mold has been growing in one spot for a while, it is time to call for mold remediation. Mold often grows inside walls and spaces before it makes itself visible, so it is best to get professionals to remediate the problem and prevent it going forward.

What chemicals do you use?

The chemicals we use depend on the specific situation. However, we follow the best practices as outlined by the IICRC. We use only the chemicals recommended by the most up to date standards of the IICRC.

Some companies use ozone or do green-washing, but these chemicals aren’t truly effective. If you have mold on or behind drywall, these chemicals will only attack the mold on the side of the drywall they can reach. They aren’t effective for mold remediation on the back of the drywall. This is why we follow IICRC recommendations and always replace drywall when needed.

What our past customers have to say

Alexis Sandoval
Alexis Sandoval
1631235551
BMS BMS
BMS BMS
1621605361
Alex Seiler
Alex Seiler
1616450405
Lillian Olis
Lillian Olis
1610565522
Everyone was very helpful/knowledgeable and not trying to scam you. I highly recommend and will use again if ever needed.
Venus Adams
Venus Adams
1598463184
Rick Dulaney
Rick Dulaney
1592240740
Fast response time and great professionalism exemplified by all team members from ProCare Restoration.
E Jay
E Jay
1587175688
Monica Chambers
Monica Chambers
1585001933
Rebecca Calisti
Rebecca Calisti
1574533200
They were awesome. Cared about my needs and not just making money. Honest and very budget friendly. Did the job right.
Chuck Shipman
Chuck Shipman
1570210079
ProCare Restoration was very friendly and professional. I was worried I was going to have to do roof work to completely remediate the mold. Their inspection and experience confirmed that no structural changes needed to happen which saved me a ton of money. They also went to the extent of recommending a change to the bathroom vent ducting in order to prevent future mold from coming back. This company is awesome!I've put a before (left) and after (right) photo below.
Ramana Akula
Ramana Akula
1551920511
We contacted ProCare Restoration to take care of a small mold issue. They were very courteous, very professional and showed up on the scheduled day at the promised time. The technician was very knowledgeable and completed the work quickly. The price is very reasonable and they gave a 10 year warranty. Highly recommend their services.
Dave Mager
Dave Mager
1535578011
After calling several mold restoration companies, ProCare Restoration was quick to respond, very professional and one of the only companies to offer a warranty. Definitely would recommend!
Anna Gordon
Anna Gordon
1531940236
I used Paul to install my new hardwood floor and he is excellent.. the best in the industry. He is a perfectionist and incredibly responsive. You can't go wrong and I went for a very high end wood and he new exactly how to finish it to show the grain.
Niikkii Dean
Niikkii Dean
1530308444
After calling many mold specialists, procare restoration services was such a pleasure to work with and definitely stood out from the rest. Very responsive, quick, and honest. I would highly recommend them to anybody!
Tony Filipiak
Tony Filipiak
1530231452
Excellent PR and work ethics. Representatives were responsive and knowledgable with projects scope. Would highly recommend the company.
HYB MF
HYB MF
1522126774
My condo had a pipe burst and procare came right away. They worked directly with my insurance and they were very easy to work with. They got my home back to normal fast and appreciate how professional their staff was.
John Karson
John Karson
1515277441
Pipes bursted and flooded my home. They were very professional and helped me replace our hardwood floors. Always showed up on time and got my home back to normal in a timely manner.
Tony Massery
Tony Massery
1506022876
Went above and beyond!ProCare came out in person to give me an estimate with the exact (laser measured) square footage of my wood space. All other places I contacted me just asked for the square footage of my whole floor, which would have included non-wood parts.They came out on time every day, were very professional, finished in the time they said they would. Most importantly, the finished product was AMAZING, I couldn't be happier with my floors.When I even found a single hair sealed into the wood in one tiny part of the 1,000 sq ft they renovated, I called them and they had someone out the next morning to refinish that one section, OUTSTANDING customer service.I would definitely recommend to friends.
Chris Chiodo
Chris Chiodo
1495740814
Great customer service and quality work. I would highly recommend.
Maria Pureza
Maria Pureza
1494193017
I needed a professional company to remove black mold in my attic before selling my home. The buyers were happy and hiring procare restoration made the process much easier.
Amadeo Pureza
Amadeo Pureza
1494185272
My basement flooded last week and procare came to the rescue! My family was very happy with their friendly staff and they worked with our insurance company. They got everything back to normal. Everything went smoothly and fast! Thank you procare!
Yanko Ivanov
Yanko Ivanov
1493828260
Great company, very professional and reasonable pricing. It's hard to trust someone with mold issues so I did my research and I'm very happy with the professional job that Procare did and with the friendly staff.5
David EE
David EE
1493766886
Procare gave my home and family great service. It rained a lot over the weekend and they helped me with cleaning up the flood in my basement. I would hire them again!
Thao Lam (thao)
Thao Lam (thao)
1493766789
Procare Restoration helped remove black mold in my attic. They responded quickly and took care of our home. Very easy to work with and honest!
Stayko Kolev
Stayko Kolev
1493315793
Had mold remediation done in my home after a flood in our basement. They did a good job removing the mold in the basement and will hire Procare Restoration if I ever need them!
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